These Terms of Service ("Terms") govern your access to and use of Brandivo, an AI-powered brand identity platform operated by Brandivo Studio ("Brandivo," "we," "us," or "our"). By creating an account or using our services, you agree to these Terms. If you do not agree, do not use Brandivo.
1. The Service
Brandivo helps you create brand identities — including business names, slogans, color palettes, typography, logo sketches, mockups, brand guides, and related assets — using artificial intelligence. Features may include live domain availability checks, pay-per-project credits, organization workspaces, a brand portal, and exports of your generated materials.
Brandivo is a creative tool, not a law firm, trademark office, or design agency. We do not guarantee that any generated name, logo, or identity is legally available, unique, or suitable for registration. You are responsible for conducting your own trademark, domain, and legal due diligence before using any output in commerce.
2. Eligibility & Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to use Brandivo. You agree to provide accurate account information and keep it up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at support@mybrandivo.com if you suspect unauthorized access.
You may sign up with email and password or, where available, Google sign-in. You may not create accounts through automated means, impersonate others, or share credentials across unauthorized users.
3. Acceptable Use
You agree not to:
- Use Brandivo for unlawful, fraudulent, or harmful purposes
- Submit content that infringes intellectual property, privacy, or other rights of third parties
- Attempt to reverse engineer, scrape, overload, or disrupt our systems or AI pipelines
- Circumvent usage limits, payment requirements, or access controls
- Resell or commercially redistribute Brandivo's service outputs as a competing identity-generation service
- Use generated materials to mislead consumers or impersonate existing brands
We may suspend or terminate accounts that violate these rules or that pose security, legal, or operational risk.
4. Your Content & Brand Briefs
You retain ownership of the information you provide to Brandivo, including profile details, organization information, and brand briefs (such as product descriptions, target audiences, industry selections, naming preferences, competitor references, inspiration names, and words to avoid).
You grant Brandivo a limited license to use, store, process, and transmit your content solely to operate the service — including sending relevant brief data to AI providers, performing domain checks, generating results, storing sessions, and displaying your projects within your account and organization workspace.
5. AI-Generated Output
Subject to these Terms and your payment of applicable fees, we grant you a non-exclusive license to use the AI-generated outputs created for your projects for your own business and branding purposes, including commercial use, unless otherwise stated at purchase.
Because outputs are produced by probabilistic AI models, results may be similar to content generated for other users or to existing brands. We do not warrant originality, non-infringement, or fitness for a particular purpose. You assume all risk in adopting any name, visual identity, or copy in the market.
Regenerations, edits, and exports may consume credits or require payment depending on your plan and project status.
6. Payments, Credits & Refunds
Brandivo uses a pay-per-project and credit-based model. Prices, credit allocations, and feature access are shown at checkout or within the product and may change with reasonable notice.
Payments are processed by Stripe. By purchasing, you authorize us and our payment processor to charge your selected payment method. You are responsible for applicable taxes.
Except where required by law, fees are non-refundable once a generation session has been unlocked, credits have been consumed, or deliverables have been substantially produced. If you believe a charge was made in error, contact support@mybrandivo.com within 14 days.
7. Organizations & Team Access
If you use organization or team features, the organization owner or administrator controls membership, billing, and access to shared brands and projects. You agree that actions taken by authorized organization members may bind the organization.
8. Brand Portal & Public Listings
Certain features may allow you to publish or claim brand profiles in a public portal. You are solely responsible for the accuracy of published information and for ensuring you have the right to represent any brand you submit or claim. We may remove listings that are misleading, infringing, or abusive.
9. Third-Party Services
Brandivo integrates with third-party services, including:
- AI model providers (such as Anthropic, OpenAI, and Google) to generate brand content
- Stripe for payment processing
- Google for optional OAuth sign-in and analytics
- Domain registrars or availability APIs for domain checks
- Email delivery providers for account and transactional messages
Your use of those services may be subject to their own terms. Affiliate links to domain registrars may appear in results; we may receive compensation when you register a domain through those links.
10. Intellectual Property of Brandivo
The Brandivo platform, website, software, design, trademarks, and underlying technology are owned by Brandivo or its licensors. These Terms do not grant you any right to our brand, code, or service except the limited right to use the service as intended.
11. Disclaimers
BRANDIVO IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED SERVICE, ERROR-FREE GENERATION, OR ACCURATE DOMAIN AVAILABILITY DATA.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDIVO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE OR ANY GENERATED OUTPUT.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BRANDIVO IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $100.
13. Indemnification
You agree to indemnify and hold harmless Brandivo from claims, damages, losses, and expenses (including reasonable legal fees) arising from your content, your use of generated outputs, your violation of these Terms, or your violation of any third-party rights.
14. Termination
You may stop using Brandivo at any time and may request account deletion through your account settings or by contacting support. We may suspend or terminate access if you breach these Terms, fail to pay amounts due, or if we discontinue the service.
Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page and update the "Last updated" date. Continued use after changes become effective constitutes acceptance of the revised Terms.
16. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising from these Terms or the service will be resolved in the state or federal courts located in Delaware, unless applicable law requires otherwise.
17. Contact
Questions about these Terms? Contact us at support@mybrandivo.com.
See also our Privacy Policy for information about how we collect and use data.